Cancellation Policy

Account Cancellation

At MyPeopleConnect, we are committed to providing a transparent and efficient cancellation process. Please review the following guidelines:

Billing, Cancellation, and Refund Policies

Billing & Renewals:

• MyPeopleConnect operates on a prepaid subscription model for its Software-as-a-Service (SaaS) platform.
• All payments are billed in advance and are non-refundable.
• Subscriptions automatically renew based on the original purchase date unless cancellation is formally requested in writing.

Cancellation Process:

• Cancellation requests must be submitted at least 30 days before the subscription end date.
• Customers can cancel their subscription by sending an email to connect@mypeopleconnect.app.
• Upon cancellation, a confirmation email will be sent to acknowledge the request.

Refund Policy:

• MyPeopleConnect follows a strict no-refund policy.
• No refunds will be issued for cancellations, partial months of service, or unused portions of a subscription period.
• To avoid charges for the next billing cycle, cancellation requests must be submitted at least 30 days in advance of the renewal date.

Contact Us

For any questions regarding this policy, you may reach us via:

• Email: connect@mypeopleconnect.app
• Website: https://mypeopleconnect.app/contact-us/

Policy Updates

MyPeopleConnect reserves the right to update this Cancellation and Refund Policy at its discretion. Changes will become effective upon publication on this page. Customers are advised to review this policy periodically to stay informed of any updates.